Real-World Incident Management Case Studies

Case Studies:

Scaling Engineering

Operations

Discover how elite platform engineering teams improve uptime and incident response with Zenduty, and own reliability with scalable and predictable incident management.

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How Elite Engineering Teams Trust Zenduty for Reliability

Read real stories from platform engineering teams in high-growth organizations.

ENTERTAINMENT

Keeping millions of ticket bookings seamless, BookMyShow relies on Zenduty to prevent downtime during critical events.

B2C

Shaadi.com minimizes downtime with Zenduty, streamlining alerts for faster issue resolution.

FINTECH

Fi ensures 24/7 financial access with Zenduty, boosting system reliability and customer satisfaction.

E-COMMERCE

With Zenduty, IndiaMart achieved 4 years of uninterrupted uptime by resolving issues in under 44 seconds and escalating them to the right team.

FINTECH

Electrum centralizes monitoring and alerting with Zenduty, cutting MTTA and MTTR for enhanced incident management.

MOBILITY

Chalo turned to Zenduty to streamline incident management and reduce downtime by 90% for their app.

TECHNOLOGY

Cactus Communications cut alert noise by 40% with Zenduty, enabling teams to focus on critical issues and boost productivity.

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Experience Zenduty's capabilities firsthand with our interactive product walkthrough. Navigate through key features and witness the impact of proactive incident resolution—all in a guided, hands-on environment.

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Be Prepared for Incident Response with Zenduty

Your robust incident management and alerting platform. Organizations have experienced reduced alert fatigue with over 60% reductions in MTTA & MTTR while experiencing growth.