ZENDUTY + DATADOG
Enterprise-grade Incident Response with Datadog
Modernize incident response with Datadog and Zenduty
Datadog is a market leader in monitoring and observability and provides a comprehensive view of your production operational health. With Datadog and Zenduty, you can respond to critical outages within seconds and orchestrate your incident response while focusing on triaging and remediating your incident, thereby minimizing your customer impact and maintaining customer trust.
Manage incidents end-to-end from Slack and Teams
Spin up war-rooms from your critical Datadog alerts within seconds. Manage incident communications across your favorite communication and ticketing platforms like Slack, Teams, Jira and Zoom. Import critical diagnostic data from Datadog including log samples and snapshots to help your on-call engineers narrow down the root causes of the incident.
Resolve critical issues before they impact your customers
Precision route alerts to the right people with Alert Rules
Conditionally route alerts to the right teams depending on the impacted service, and the nature of the impact. Assign priorities, SLAs, assignees and responders based on rules constructed around Datadog-reported metrics, tags, rule groups, signals, and scopes.
Track incident tasks for greater visibility and efficient postmortems
Track all incident remediation tasks and delegate role specific tasks across your incident responder. Enable stakeholders to track the progress of your incident response at a high level. Zenduty provides you with a comprehensive report of your incident which can be used as a base for all your incident postmortem/RCA meetings.
You can get started with Zenduty today for free
Attach incident playbooks for better preparedness
Automatically surface your incident playbooks and remediation checklists/SOPs to your incident and dramatically enhance your incident preparedness. Auto-assign tasks by roles and track the progress of your incident response.
Keep your stakeholders informed
Automate stakeholder communications for business and customer impacting incidents. Use stakeholder email templates to provide customers and key internal stakeholders with updates about customer impact, scope, duration and progress toward incident resolution.
