Free Incident Management Software

Zenduty connects seamlessly with over 150 popular tools, including monitoring platforms like Prometheus, Datadog, and New Relic, and communication tools like Slack, MS Teams, and Google Chat. Plus, we’ve recently launched generic integration that lets you connect any tool with Zenduty. Read the documentation here.

Zenduty’s smart alerting system filters noise and ensures only critical, actionable alerts reach your team. With customizable notification rules and escalation policies, Zenduty reduces the number of unnecessary pings, helping your team focus on resolving incidents efficiently instead of being overwhelmed by irrelevant notifications.

Setting up Zenduty is straightforward and takes less than an hour. Simply create your free account, invite up to 5 team members, configure your on-call schedules, and connect your favorite tools through over 150 integrations. Our intuitive interface guides you through every step, ensuring a seamless onboarding process. Additionally, you can refer to our documentation here.

Yes, Zenduty’s free plan is designed for small teams of up to 5 users. As your team grows or your incident management needs evolve, you can upgrade to one of our paid plans, which offer advanced features like SLA tracking, advanced analytics, larger user limits, and AI-powered incident management—all while maintaining the same intuitive experience.

Absolutely. Zenduty is built for distributed teams and offers seamless collaboration across time zones. Features like region-based scheduling, multi-channel notifications, and real-time dashboards make it easy to keep your team aligned, no matter where they’re located.

While Zenduty’s free plan focuses on core incident management features like alerting and scheduling, our AI-powered postmortem generation is available on paid plans. That said, you can still access detailed incident history and export reports manually to share insights with your team.

Yes, Zenduty integrates seamlessly with popular open-source tools like Prometheus, Grafana, and Fluentd. This makes it an excellent choice for teams looking for free incident management software open source that works well with their existing stack.

Zenduty offers the same critical features as legacy tools but at a fraction of the cost, and with a more intuitive interface. Zenduty’s free plan is ideal for startups and small teams, while legacy tools often have steep pricing models and require significant onboarding effort.