The Reliability Partner for
1000+ Global Companies

Zenduty's user-friendly interface and robust features were a perfect fit for our needs. We immediately saw a decrease in incident management costs and a substantial improvement in engineer productivity.

Zenduty is easy to use, set up, and integrate with tools. They provide excellent customer service and care, with support tickets answered immediately and feature requests quickly prioritized and added to the roadmap. As an alerting system, it sends alerts instantly, without delays or latency. The UI is clear and detailed, much clearer than those of competitors.

Zenduty offers a highly customizable alerting system. Notifications can be tailored based on severity, team, or incident type, ensuring the right people are alerted promptly. The integration with various communication channels such as SMS, email, Slack, and Microsoft Teams enhances our ability to respond quickly.

PagerDuty functions like a proper monopoly, most organisations mindlessly pay for it, we tried looking for alternatives, found ZenDuty to be much better and cheaper, at least for a small startup team

Just setup @Zenduty for incident management and on-call escalations (email=>sms=>phone call) for @imagecharts & @cloud_iam_com I'm loving it already 🌟 What do you use?

But thanks to you guys, I was able to sleep peacefully when I was working with Fi because of @zenduty. @ankurrawal1987 a suggestion Sleep early man until it's on fire😀

Zenduty’s Support team has always been prompt. The alert fatigue or alert noise in our team has gone down significantly after we made the switch with their help.

IndiaMart currently has over 152,000 paying subscribers who make up 95% of the revenue. This makes it very important for the company to deliver an uninterrupted online experience as it directly impacts the subscriber experience and hence the revenue. Our most important KPI is to ensure uptime of all production websites and without Zenduty, we can not do this. Zenduty plays a vital role in maintaining uptime of our websites by providing alerts timely.

Zenduty excels at centralizing incident management, providing a unified platform that streamlines the coordination of incident response. Before using Zenduty, our team struggled with chaotic and inefficient communication across different tools and channels. Now, with everything in one place, collaboration is seamless, and incidents are tracked and resolved much more effectively.

Zenduty helps drive excellence in our engineering culture - ownership, accountability, visibility around incidents to be specific. Excellent incident management tool with a lot more than basic features in place already that continues to improve. Solid team that is following a startup friendly approach in building a world-class product.

Zenduty cuts unnecessary noise! We now receive actionable alerts and our team proactively communicates changes, further reducing unnecessary notifications. This targeted approach has reduced compared to our previous approach.

From the very beginning, we've been impressed with Zenduty's exceptional support. Even in the early days when we were using Zenduty for a limited number of alerts, the Zenduty support team was always responsive and helpful. They're genuinely committed to making their customers happy, and that's made our experience smooth and dependable.