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Pricing that scales with your team
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Enterprise
Advanced incident management for the enterprise
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Above 80 users
Seats/Number of Users
Number of Teams
Integrations per Team
Support
Account Manager
Status Pages
AI Features
Postmortems
Playbooks
Service Dependency Mapping
Workflows Automation
Up to 5
Up to 50
Unlimited
1 Team
Up to 5 teams
Unlimited
Up to 5
Up to 5
Unlimited
Community Support
Business hours (9x5)
24×7 priority support & escalation
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Shared account manager
Dedicated account manager
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Optional add-on ($10k/year)
Included in plan
Enterprise-grade reliability, built into every plan
From Starter to Enterprise, every plan comes with the full toolkit your team needs to respond faster, reduce noise, and keep systems reliable.
Alert Correlation
Group related alerts, reduce noise and improves signal.
Advanced Alert Rules
Route alerts based on priority, service, or team.
Advanved Analytics
Gain deep insights into incidents with real-time analytics
Incident Response via Slack, Teams, GChat
Manage incidents end-to-end inside your collaboration apps
Incident Responders
Assign and notify the right people instantly
Two way Integration with Ticketing Platforms
Sync tickets and incidents seamlessly across connected tools
API and Extensibility
Extended Zenduty with APIs and integrations
Stakeholder Communications
Keep internal and external stakeholders always updated
Incident Tagging
Categorize incidents for easier tracking and reporting
Custom Incident Priorities
Define custom severity levels for your org
Service Maintenance Windows
Supress alerts during planned maintenance periods
Robust Sceduling & Escalation Policies
Automate schedules and escalation paths to ensure 24/7 coverage
Shift Overrides
Swap on-call shifts quickly when needed
Advanced Alert Suppression
Block duplicate or irrelevant alerts automatically
Incident SLA's
Trick response times against defined service commitments
Postmortem Templates
Standardized templates to amplify incident analysis
Stakeholder Templates
Prebuilt templates for faster, consistent updates
Single Sign On
Secure, seamless login with sso support