FREE 14 DAY TRIALFOR ALL PLANSNO CREDIT CARD REQUIRED

Pricing that scales with your team

Save 16 %

BILL YEARLY

Starter

Incident response for smaller teams

$6

PER USER | PER MONTH

Growth

Incident management for fast growing teams

$16

PER USER | PER MONTH

Enterprise

Advanced incident management for the enterprise

Talk to us

Seats/Number of Users

Number of Teams

Integrations per Team

Support

Call/SMS Limits

Account Manager

Status Pages

AI Features

Postmortems

Playbooks

Service Dependency Mapping

Workflows Automation

Up to 5

Up to 50

Unlimited

1 Team

Up to 5 teams

Unlimited

Up to 5

Unlimited

Community Support

Business hours (9x5)

24×7 priority support & escalation

100/user/month for USA, Canada, and India. 25/user/month for rest of the world

Unlimited

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Shared account manager

Dedicated account manager

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Optional add-on ($10k/year)

Included in plan

Enterprise-grade reliability, built into every plan

From Starter to Enterprise, every plan comes with the full toolkit your team needs to respond faster, reduce noise, and keep systems reliable.

Alert Correlation

Group related alerts, reduce noise and improves signal.

Advanced Alert Rules

Route alerts based on priority, service, or team.

Advanved Analytics

Gain deep insights into incidents with real-time analytics

Incident Response via Slack, Teams, GChat

Manage incidents end-to-end inside your collaboration apps

Incident Responders

Assign and notify the right people instantly

Two way Integration with Ticketing Platforms

Sync tickets and incidents seamlessly across connected tools

API and Extensibility

Extended Zenduty with APIs and integrations

Stakeholder Communications

Keep internal and external stakeholders always updated

Incident Tagging

Categorize incidents for easier tracking and reporting

Custom Incident Priorities

Define custom severity levels for your org

Service Maintenance Windows

Supress alerts during planned maintenance periods

Robust Sceduling & Escalation Policies

Automate schedules and escalation paths to ensure 24/7 coverage

Shift Overrides

Swap on-call shifts quickly when needed

Advanced Alert Suppression

Block duplicate or irrelevant alerts automatically

Incident SLA's

Trick response times against defined service commitments

Postmortem Templates

Standardized templates to amplify incident analysis

Stakeholder Templates

Prebuilt templates for faster, consistent updates

Single Sign On

Secure, seamless login with sso support

1000+ RELIABLE BUSINESSES ACROSS THE GLOBE

Trusted by 1000+ businesses

4.6 out of 5 on G2

Frequently asked questions

You're in Good Hands

E COMMERCE

IndiaMart currently has over 152,000 paying subscribers who make up 95% of the revenue. This makes it very important for the company to deliver an uninterrupted online experience as it directly impacts the subscriber experience and thence the revenue. Our most important KPI is to ensure uptime of our all production websites and without Zenduty, we can not do this. Zenduty plays a vital role in maintaining uptime of our websites by providing alerts timely.

Vinay Singh

DevOps Manager, IndiaMart

FINTECH

Zenduty helps the team keep a track of weekly occurring, re-occurring issues, we design the on-call schedule on the tool to escalate the alerts to the on-call engineer and provide us with a robust interface to manage the incident within Slack, which is our team communication channel. And lastly, the MTTA and MTTR are recorded and visualized on the tool, to help us compare the actual and target numbers for improvements. We are happy to pay for on-call tools because the value this tool adds for our engineers and customers is much higher than the money.

Rohit Khatana

VP of Engineering, Qoala

ENTERTAINMENT

It's a great incident management tool that helps us enable faster and better incident resolution. We have all our critical applications and system alerts configured on Zenduty. We manage end-to-end Incidents on Zenduty.

Mohammed Shabbir S

Technical Support Lead, Bookmyshow

FINTECH

I like Zenduty’s intuitive user experience throughout, be it the web UX, the Android UX, and most of all the Slack UX. We pretty much manage all our incidents from sitting inside a Slack channel and that’s awesome. Other than being a robust product, I found the people providing support are the best. As an operations team lead myself, I understand the day-to-day toil and stress support can cause. The Zenduty team has just always been there, friendly, coolheaded, and ready to take action on anything thrown at them.

Heinrich Roets

Operations Support, Electrum Payments.

TRAVEL

Zenduty has been great so far in terms of delivering meaningful alerts to the right person quickly, which has also improved our uptime significantly. We did not face any challenges with the onboarding, and received great support from everyone in the team - further reducing our friction while moving to Zenduty. The turnaround for most of our requests was super quick and the team was very helpful while resolving our queries!

Atmesh Mishra

Associate Vice President - Platform at Chalo

HOSPITALITY

All (infrastructure downtime) alerts by default go to DevOps receiver … which trigger SMS and a phone call to the concerned on-call developer based on the configuration provided. (Zenduty) ... is pretty intuitive with great support and configuring them with escalation policies is a piece of cake.

Abhay Kumar

Lead DevOps Engineer at Zolo Stays

TECH

Zenduty serves as a command and control center for our DevOps/incident management functions. Over time, we have deployed a whole bunch of monitoring services through AWS, Datadog, GitHub, Monit, Python scripts, etc, and it has become quite a challenge to centralize the alerts and act upon them. Zenduty gives a clean way of pulling together these alerts, classifying them, assigning them, acting on them and then sending out updates.

Anirban Mazumdar

CTO, Urbanpiper

TECH

Easy to configure, intuitive platform that triggers alerts from our monitoring tools such as Datadog, AWS Cloudwatch, GCP, etc, and helps us respond to incidents faster.

Felipe Urbina

CTO, Simpliroute

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Be Prepared for Incident Response with Zenduty

Your robust incident management and alerting platform. Organizations have experienced reduced alert fatigue with over 60% reductions in MTTA & MTTR while experiencing growth.