Alerta is an open source scalable monitoring tool that is written in Python, easily configured, accepts alerts from any source, correlates and de-duplicates them, and then presents alerts via an API.

To integrate Alerta with Zenduty, complete the following steps:

In Zenduty (Account Settings):

1. Navigate to Account Settings -> Connections and Select Alerta and create a new connection and enter the API key and endpoint URL
2. From Action dropdown, copy the Tenant ID (You will need this later in the Alerta configuration)

In Zenduty (Team Settings):

1. To add a new Alerta integration, go to Teams on Zenduty and click on the team you want to add the integration to.
2. Next, go to Services and click on the relevant Service.
3. Go to Integrations and then Add Outgoing Integration. Give it a name and select the application Alerta from the dropdown menu.
4. Select the Tenant from the dropdown menu
5. Configure the Incoming and Outgoing mapping

In Alerta:

1. Add `zenduty` to the list of enabled `PLUGINS` in `alertad.conf` server
   configuration file and set plugin-specific variables either in the
   server configuration file or as environment variables.
   
   Note: ZENDUTY_CONNECTION_ID = Tenant ID from zenduty account connection

PLUGINS=zenduty
ZENDUTY_CONNECTION_ID='d8c56e5e419d4abb95d0xxxxxxxx'