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Integrations

Anodot Integration Guide

Anodot allows you to detect and group anomalies across silos to help you find and fix business incidents in real time.

What can Zenduty do for Anodot users?

With Anodot's Integration, Zenduty sends new Anodot alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Anodot alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever Anodot triggers an alert based on a predefined condition, Zenduty will create an incident. When that condition goes back to normal levels, Zenduty will auto-resolve the incident.

You can also use Alert Rules to custom route specific Anodot alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Anodot with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new Anodot integration, go to Teams on Zenduty and click on the team you want to add the integration to.

  2. Next, go to Services and click on the relevant Service.

  3. Go to Integrations and then Add New Integration. Give it a name and select the application Anodot from the dropdown menu.

  4. Go to Configure under your integrations and copy the Webhook URL generated.

In Anodot:

  1. Log in to Anodot, and create a webhook recipient instance from the main Anodot page.

  2. From the Navigation Panel, click INTEGRATIONS > Channels.

  3. In the top right corner, click + New Channel, and select Webhook.

    Channels-menu

  4. In the New Webhook Channel dialog, enter an Anodot Channel Name which defines the Zenduty webhook.

  5. Under URL, paste the previously copied Zenduty webhook URL.

  6. Choose a Time Zone. The alert information in the webhook will be based on this time zone.

  7. Proceed by checking the Webhook channel, if successful, go ahead and Create the Channel.
    webhook-channel

  8. Anodot is now integrated with Zenduty!

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