MS Teams Incoming Integration guide
In Zenduty:
- Navigate to Incoming Integration and select MS Teams webhook
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- Copy the webhook URL
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In MS Teams:
- Log in to your Microsoft Teams dashboard.
- Navigate to the team you want to integrate and click on the three dots (...) next to the team name.
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- Select Manage Team from the dropdown menu.
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- Go to the Apps tab and click on 'Create an outgoing webhook'.
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5. Enter the following details:
- Name: Provide a name for your outgoing webhook. (Avoid whitespace in the name field)
- Callback URL: Paste the webhook URL you copied earlier.
- Description: Write a brief description of the webhook.
- Profile Picture: Upload an image to represent the webhook (optional).
- Click Create to finalize the setup.
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Use-case:
- Non-Zenduty users can create an Incident on Zenduty by using this webhook name. i.e., if you name the webhook is 'ZendutyWebhook', the command would look like this:
@ZendutyWebhook 'Incident Title'
- The text after '@ZendutyWebhook' will be the Incident title and summary.
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