Redash is used to connect to any data source (PostgreSQL, MySQL, Redshift, BigQuery, MongoDB and many others), query, visualize and share your data to make your company data driven.

What can Zenduty do for Redash users?

With Redash's Integration, Zenduty sends new Redash alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Redash alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

You can also use Alert Rules to custom route specific redash alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Redash with Zenduty, complete the following steps:

In Zenduty:

1. Go to Teams and click on the team you want to add the integration to.

2. Next, go to Services and click on the relevant Service.

3. Go to Integrations and then Add New Integration. Give it a name and select the application Redash from the dropdown menu.

4. Go to Configure under your Integrations and copy the generated Webhook URL.

In Redash:

1. Login to your Redash dashboard. Create a new alert destination by navigating to Settings > Alert Destinations.

   

2. Click on the New Alert Destination. Select Webhook as a destination.

   

3. Provide a name of your choice, and paste the URL that you had copied earlier from Zenduty.

   

4. Navigate to Alerts and create a new alert or edit any existing alert. Put in conditions as per your requirement. You can use default templates or a custom template that serves your purpose.

   

5. Click on Add to select alert destination and select the earlier created webhook destination.

   

   

6. Redash is now Integrated with Zenduty. Zenduty will create an incident for each triggered alert and auto-resolve the incident when Redash sends the ok alert.