Runscope provides solutions for API performance testing, monitoring and debugging.

What can Zenduty do for Runscope users?

With Runscope's Integration, Zenduty sends new Runscope alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Runscope alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever Runscope triggers an alert based on a predefined condition, Zenduty will create an incident. When that condition goes back to normal levels, Zenduty will auto-resolve the incident.

You can also use Alert Rules to custom route specific Runscope alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Runscope with Zenduty, complete the following steps:

In Zenduty:

1. To add a new Runscope integration, go to Teams on Zenduty and click on the team you want to add the integration to.

2. Next, go to Services and click on the relevant Service.

3. Go to Integrations and then Add New Integration. Give it a name and select the application Runscope from the dropdown menu.

4. Go to Configure under your Integrations and copy the Webhook URL generated.

In Runscope:

5. After logging in, go to Create Test -> New Test.

   

6. Click on the Notifications button(the bell shaped icon).

   

7. Then, click on the Integrations tab. Click on Add Integrations and search for Webhook. Click on Connect to create a webhook integration.

   

   

8. Under Webhook, give a suitable name like 'Zenduty', paste the webhook URL which you copied from Zenduty under URL. Select Content-Type as application/json in Headers. Select the 3rd option(Notify after a test fails in a location) to receive alert in Zenduty when a check fails and also tick the checkbox which says 'again after a test returns to passing' which will send the resolved alert to Zenduty once the failing check passes.

   

9. Runscope is now integrated. Zenduty will triger new incident for every check fails on runscope and will auto resolve the incident once test pass on Runscope.