Site24x7 helps you monitor websites, emails, and web apps to get instant alerts. With the Zenduty integration, you will be able to receive context notifications about new code pushes, pull requests, issues and issue comments. New issues will trigger a new incident.

What can Zenduty do for Site24x7 users?

With Site24x7's Integration, Zenduty sends new Site24x7 alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Site24x7 alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever Site24x7 triggers an alert based on a predefined condition, Zenduty will create an incident. When that condition goes back to normal levels, Zenduty will auto-resolve the incident.

You can also use Alert Rules to custom route specific Site24x7 alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Site24x7 with Zenduty, complete the following steps:

In Zenduty:

1. To add a new Site24x7 integration, go to Teams on Zenduty and click on the team you want to add the integration to.

2. Next, go to Services and click on the relevant Service.

3. Go to Integrations and then Add New Integration. Give it a name and select the application Site24x7 from the dropdown menu.

4. Go to Configure under your Integrations and copy the Webhook URL generated.

In Site24x7:

5. Log in to Site24x7. Click on admin on the menu and select Third Party Integration. Select Webhooks.

   

6. Enter the name of the integration, paste the copied link in Hook URL and set the HTTP method as POST, select Post as JSON and click on Save.

   

7. Set Trigger incidents when monitor is Critical and Trouble Status as Yes.

   

8. Click on the server on the menu. Select the server you want to monitor and click edit.

   

9. Click on ‘+’ next to Threshold and Availability.

10. Enter the display name.

11. Under Threshold Configuration, set notify the process down as Down.

    

12. Set memory utilization threshold for Trouble and Critical and save it.

13. In Edit monitor server, click on ‘+’ next to Notification Profile.

14. Enter the display name. Set the downtime notification delay and save it.

    

15. In Edit monitor server, add the third party integration as Zenduty Webhook.

16. Click on save.

17. Site24x7 is now integrated.